Cancellation Policy

Flexible Cancellation

• Full refund — Cancel up to 24 hours before check-in for a full refund of your booking total, including cleaning fee.
• One-night penalty — Cancellations within 24 hours of check-in will be charged for one night plus the cleaning fee. Remaining nights will be refunded.
• No-shows— If you don't arrive within 24 hours of your scheduled check-in without prior notice, the booking is cancelled and the full amount is non-refundable.

Changing Your Dates

Need to change your dates instead of cancelling? No problem. Date changes are free subject to availability. Just contact us as early as possible and we'll work with you to find new dates that fit.

Extenuating Circumstances

In the event of illness, family emergency, severe weather, or other extenuating circumstances, we will work with you to provide a full refund or reschedule your stay. Please reach out as soon as possible.

Host Cancellation

If we must cancel your booking for any reason, you will receive a full refund within 48 hours, and we will help you find alternative accommodations if possible.